Nursing Homes, Home Health & Hospice in ZIP 96720 (Hilo, HI)

ZIP code 96720 covers part of Hilo, HI. The current data lists 47 listed care providers with a mailing address in this ZIP: 5 nursing homes, 1 home health agencies, 1 hospice, 1 custodial care facilities, 1 adult care homes, 1 adult day care centers, 22 home care agencies, 5 senior housing, 1 hospitals, 3 dialysis facilities, 6 community health centers. The average CMS overall rating among rated providers here is 3.2 out of 5.

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Browse: Hawaii · Hawaii County County · all care in Hilo

Side-by-side provider data

ProviderCare typeOverallOwnershipCertified bedsPenalties
5-POINT UNITED ALLEGIANCE CORP.Home Care AgencyNot ratedNot reported—0
ACE 1 LLCHome Care AgencyNot ratedNot reported—0
Administration OfficeCommunity Health CenterNot ratedNot reported—0
ALPHA CARE HAWAII LLCHome Care AgencyNot ratedNot reported—0
ALPHA CARE HAWAII LLCHome Care AgencyNot ratedNot reported—0
AMERICARE HAWAII INCORPORATEDHome Care AgencyNot ratedNot reported—0
APEX INTERNATIONAL INVESTMENT GROUP, CORP.Home Care AgencyNot ratedNot reported—0
BAYADA HOME CAREHome Care AgencyNot ratedNot reported—0
BAYADA HOME HEALTH CAREHome Health Agency3.0non-profit—0
CARERESOURCE HAWAIIHome Care AgencyNot ratedNot reported—0
COORDINATED SERVICES FOR THE ELDERLYHome Care AgencyNot ratedNot reported—0
DBA HAWAI'I CARE CHOICESHospice4.0non-profit—0
DIVERSIFIED ISLAND INVESTMENT, LTDHome Care AgencyNot ratedNot reported—0
DLMC, INC.Home Care AgencyNot ratedNot reported—0
FRESENIUS KIDNEY CARE HILO LANIKAULADialysis Facility4.0other—0
Haili Elderly ApartmentsSenior HousingNot ratedother350
HALE ANUENUE RESTORATIVE CARENursing Home4.0for-profit1200
Hale Ulu HoiSenior HousingNot ratedother170
Hale Ulu Hoi IiSenior HousingNot ratedother180
HAWAII BEHAVIORAL HEALTHHome Care AgencyNot ratedNot reported—0
HAWAII ISLAND ADULT CARE, INC.Adult Day Care CenterNot ratedNot reported—0
HELPING ANGELS OF HAWAICustodial Care FacilityNot ratedNot reported—0
HILO BENIOFF MEDICAL CENTERNursing Home4.0government520
HILO BENIOFF MEDICAL CENTERHospital3.0government—0
Hilo Family Dental CenterCommunity Health CenterNot ratedNot reported—0

Care types in ZIP 96720

Care typeProvidersDirectory
Nursing Homes5View ZIP directory
Home Health Agencies1View ZIP directory
Hospice1View ZIP directory
Custodial Care Facilities1View ZIP directory
Adult Care Homes1View ZIP directory
Adult Day Care Centers1View ZIP directory
Home Care Agencies22View ZIP directory
Senior Housing5View ZIP directory
Hospitals1View ZIP directory
Dialysis Facilities3View ZIP directory
Community Health Centers6View ZIP directory

Comparing providers in ZIP 96720

Start by comparing CMS Five-Star ratings, which summarize health inspections, staffing, and quality measures. A high overall rating is a useful signal, but read the underlying inspection findings and staffing figures too - they show what is behind the score.

If you are choosing for yourself or a family member in ZIP 96720, Hilo, HI, visit in person when possible, ask about current availability, and confirm participation in Medicare and Medicaid. Ask how the provider handles care planning, family communication, and after-hours concerns.

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CMS data for ZIP 96720

The current data records 47 care providers in ZIP 96720; 11 (23%) publish an overall rating. Ownership on record breaks down as 8 other, 3 for-profit, 3 government, 2 non-profit. The highest published overall rating in this ZIP is 4.0 out of 5 at DBA HAWAI'I CARE CHOICES (non-profit). Across rated providers the scores range from 1.0 to 4.0 out of 5. 789 certified beds are reported across 10 of these providers. Nurse staffing among reporting providers averages 4.22 hours per resident-day. Reported registered-nurse turnover averages 35.8%. 3 providers have at least one federal penalty on record, totaling $42,464 in fines.

Providers on record47
With a published overall rating11 of 47 (23%)
Average overall rating3.2 / 5
Highest-rated providerDBA HAWAI'I CARE CHOICES (4.0 / 5)
Ownership mix8 other, 3 for-profit, 3 government, 2 non-profit
Certified beds (total)789
Providers with a federal penalty3
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All providers in ZIP 96720

Home Care Agency 5-Point United Allegiance CORP. Hilo, HI 96720 Not CMS-rated Home Care Agency Ace 1 LLC Hilo, HI 96720 Not CMS-rated Community Health Center Administration Office Hilo, HI 96720 Not CMS-rated Home Care Agency Alpha Care Hawaii LLC Hilo, HI 96720 Not CMS-rated Home Care Agency Alpha Care Hawaii LLC Hilo, HI 96720 Not CMS-rated Home Care Agency Americare Hawaii Incorporated Hilo, HI 96720 Not CMS-rated Home Care Agency Apex International Investment Group, CORP. Hilo, HI 96720 Not CMS-rated Home Care Agency Bayada Home Care Hilo, HI 96720 Not CMS-rated Home Health Agency · NON-PROFIT Bayada Home Health Care Hilo, HI 96720 CMS rating 3.0 / 5 Home Care Agency Careresource Hawaii Hilo, HI 96720 Not CMS-rated Home Care Agency Coordinated Services for the Elderly Hilo, HI 96720 Not CMS-rated Hospice · Non-Profit DBA Hawai'I Care Choices Hilo, HI 96720 CMS rating 4.0 / 5 Home Care Agency Diversified Island Investment, LTD Hilo, HI 96720 Not CMS-rated Home Care Agency DLMC, INC. Hilo, HI 96720 Not CMS-rated Dialysis Facility · Profit Fresenius Kidney Care Hilo Lanikaula Hilo, HI 96720 CMS rating 4.0 / 5 Senior Housing · Project-Based Section 8 Haili Elderly Apartments Hilo, HI 96720 Not CMS-rated35 beds Nursing Home · For profit - Limited Liability company Hale Anuenue Restorative Care Hilo, HI 96720 CMS rating 4.0 / 5120 beds Senior Housing · Project-Based Section 8 Hale Ulu Hoi Hilo, HI 96720 Not CMS-rated17 beds Senior Housing · Project-Based Section 8 Hale Ulu Hoi Ii Hilo, HI 96720 Not CMS-rated18 beds Home Care Agency Hawaii Behavioral Health Hilo, HI 96720 Not CMS-rated Adult Day Care Center Hawaii Island Adult Care, INC. Hilo, HI 96720 Not CMS-rated Custodial Care Facility Helping Angels of Hawai Hilo, HI 96720 Not CMS-rated Nursing Home · Government - State Hilo Benioff Medical Center Hilo, HI 96720 CMS rating 4.0 / 552 beds Hospital · Government - State Hilo Benioff Medical Center Hilo, HI 96720 CMS rating 3.0 / 5 Community Health Center Hilo Family Dental Center Hilo, HI 96720 Not CMS-rated Community Health Center Hilo Family Health Center Hilo, HI 96720 Not CMS-rated Community Health Center Hilo Pediatrics Hilo, HI 96720 Not CMS-rated Community Health Center Hilo Woman's Health Center Hilo, HI 96720 Not CMS-rated Home Care Agency Homecare Services Hi LLC Hilo, HI 96720 Not CMS-rated Home Care Agency Hospice of Hilo Hilo, HI 96720 Not CMS-rated Senior Housing · Project-Based Section 8 | Low-Income Housing Tax Credit (LIHTC) Kamana Elderly Hilo, HI 96720 Not CMS-rated61 beds Nursing Home · For profit - Limited Liability company Legacy Hilo Rehabilitation & Nursing Center Hilo, HI 96720 CMS rating 1.0 / 5100 beds Adult Care Home Leona Elder Care Hilo, HI 96720 Not CMS-rated Dialysis Facility · Profit Liberty Dialysis Hawaii - Hilo Dialysis Hilo, HI 96720 CMS rating 3.0 / 5 Nursing Home · For profit - Corporation Life Care Center of Hilo Hilo, HI 96720 CMS rating 3.0 / 5252 beds Home Care Agency Macrophil, INC. Hilo, HI 96720 Not CMS-rated Home Care Agency Marianas Pacific INC. Hilo, HI 96720 Not CMS-rated Home Care Agency Mastercare INC Hilo, HI 96720 Not CMS-rated Home Care Agency Metropacific Group, CORP Hilo, HI 96720 Not CMS-rated Senior Housing · Section 202 PRAC (Senior Housing) Mohouli Senior Phase 1 Hilo, HI 96720 Not CMS-rated39 beds Home Care Agency Ola Care Corporation Hilo, HI 96720 Not CMS-rated Home Care Agency Paradise Retirement Hawaii LLC Hilo, HI 96720 Not CMS-rated Home Care Agency Tomm's Compassionate Care Hilo, HI 96720 Not CMS-rated Home Care Agency Triple Ace Venture Capital, CORP. Hilo, HI 96720 Not CMS-rated Dialysis Facility · Profit Usrc Hilo Dialysis Hilo, HI 96720 CMS rating 2.0 / 5 Community Health Center Wailuku Family Health Center Hilo, HI 96720 Not CMS-rated Nursing Home · Government - State Yukio Okutsu State Veterans Home Hilo, HI 96720 CMS rating 4.0 / 595 beds

Showing 40 of 47 providers in this ZIP. Refine by care type above for the full list.

Frequently asked questions

Which care provider in ZIP 96720 has the highest CMS rating?
In the current data, DBA HAWAI'I CARE CHOICES has the highest published CMS overall star rating in ZIP 96720, at 4.0 out of 5.
How many care providers are in ZIP 96720?
The current data lists 47 listed providers with a mailing address in ZIP 96720 (Hilo, HI), across 11 care types.
How many providers in ZIP 96720 have a published rating?
11 of the 47 providers in ZIP 96720 (23%) have a published CMS overall star rating in the current data.
What is the average CMS rating in ZIP 96720?
Among providers with a published overall rating in ZIP 96720, the average CMS overall star rating is 3.2 out of 5. Ratings summarize inspections, staffing, and quality measures and are informational only.
Where does this information come from?
All figures come from public federal datasets (CMS Care Compare, the CMS NPI registry, and HUD; processing date 2026-10-06). Verify current details with the provider before making care decisions.

About the data

All figures on this page come from public federal datasets including CMS Care Compare, the CMS NPI registry (NPPES), and HUD (processing date 2026-10-06). See the methodology page for normalization details. This page is informational only and is not medical advice.

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Important disclosures

Informational only, not medical advice. This directory publishes public data and general information. It does not provide medical advice, diagnosis, or treatment recommendations, and it is not a substitute for consulting a qualified health care professional or Medicare.

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